Sustrans is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations:
- Some images do not have equivalent text alternatives. WCAG 2.1 reference: 1.1.1 (provide alternative text that serves and equivalent purpose)
- You cannot skip to the main content when using a screen reader (for example, a ‘skip to main content’ option). WCAG 2.1 reference: 2.4.1 (bypass blocks).
- Low contrast between link colour and background colour makes the text difficult to read for some visitors. WCAG 2.1 reference: 1.4.3 (Minimum contrast ratio).
- When text is resized content overlaps. WCAG 2.1 reference: 1.4.4 (text can be resized without assistive technology up to 200 percent without loss of content or functionality)
- When a browsers is resized the text does not reflow to fit the new width. WCAG 2.1 reference: 1.4.10 (content can be presented without loss of information or functionality, and without requiring scrolling in two dimensions)
- Form labels are not explicitly connected do form input fields. WCAG 2.1 Success Criterion 1.1.1 (Non-text Content), Success Criterion 1.3.1 (Info and Relationships), Success Criterion 3.3.2 (Labels or Instructions), Success Criterion 4.1.2 (Name, Role, Value)
- Markup does not pass W3C validation tests. WCAG 2.1 reference: 4.1.1 (validation).
- Text elements are marked up as a heading when they are not headings and not all headings are marked as headings. 1.3.1 Info and Relationships, 2.4.1 Bypass Blocks (Level A), 2.4.6 Headings and Labels
When we plan to fix these problems
For the public facing parts of the Portal, we plan to fix the above issues by August 2021, as part of a complete redevelopment of the interface.
For the internal (Sustrans Staff) parts of the Portal, we do not currently have a timescale for full compliance due to the complexity of the information provided by the system, but will be working through 2021 to resolve as many of the issues as we are able.
When we publish new content and develop new features we'll make sure the contents referred to above meets accessibility standards.
Content that's not within the scope of the accessibility regulations
PDFs and other documents:
- Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they're accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).
- The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services. For example, we do not plan to fix [example of non-essential document].
- Any new PDFs or Word documents we publish will meet accessibility standards.
- Live Video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions - live).
We will add captions to live video streams where possible on new videos, but will not be doing this across all videos as videos are exempt from meeting the accessibility regulations.